Your information
Privacy Policy
Last updated: October 2026
This policy describes the information StageCred (stagecred.pro) uses to provide the stage-planning service, and the difference between a local browser draft and a plan saved to your account.
Information you provide
- Your email address, optional name, and account credentials when you sign up. Passwords are stored as hashes, rather than readable passwords.
- Plans, player labels, notes, version snapshots, and files that you save to your account.
- Messages and information you choose to send when requesting support.
- Subscription and billing records associated with your account, including references to your Stripe customer and subscription.
Browser drafts and account storage
The guest maker saves a draft in your browser’s local storage. That draft belongs to the browser and device you are using. Clearing site data or using private browsing can remove it. Saving a plan to an account sends the plan to our server so you can open it again when signed in.
We use a session cookie to keep you signed in. Account and password-recovery records help us manage access to your account.
Shared plans
When you create a share link, anyone who has that link can view the saved plan without signing in. This includes names, labels, and notes displayed on the layout. Use only the information appropriate for your intended recipients, and take care when forwarding links.
Payments
Stripe processes subscription payments and hosts the checkout and customer billing portal. StageCred receives billing and subscription information needed to provide paid features. We do not store your full payment-card number in StageCred.
Site analytics
StageCred uses Google Analytics to understand page visits and interactions with the site. Analytics can include browser and device information and may use cookies or similar identifiers. Your browser settings and content-blocking preferences can affect this collection.
How we use information
We use information to operate the service, save and share the plans you request, process subscriptions, manage account access, provide support, and improve StageCred. We do not sell your personal data.
Retention and your choices
Plans remain stored while your account is active. You can remove plans from your dashboard. To request account closure or help with your account data, contact support using your account email address. Clearing browser site data removes locally stored drafts from that browser.
If you have an active subscription, you can manage or cancel it through Billing → Manage subscription. See our Terms of Service for billing and cancellation details.
Contact
For privacy questions or requests, email support@stagecred.pro or visit our contact page.